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Testimonials

Posted by admin on June 27, 2013

"We installed new high speed Internet at our home, and needed several jacks installed and ethernet cables run throughout our home and home office (12 drops in total along with a new patch panel and rack system). After doing quite a bit of searching, and having others come out to estimate the job as well, I went with Absolute Communication Solutions (Eric came and did the quote and was there for the installation as well). I am so happy we did. The connections that others said were impossible (to quote, others said "I have been doing this for 30 years and you can't get a connection there"), Absolute Communication Solutions did get it done, and they had all the right tools and experience to do it right without causing any damage or needless holes. The hardware and cabling they used was top notch, and very high quality. They found a way to do the impossible. It was like watching a magician. The price was great (actual invoice was under the estimate), the service was outstanding and I would never consider anyone else in the future. I don't write a lot of glaring reviews, but these guys are golden and did an amazing job!"

Melody

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"We've worked with Absolute Communication Solutions for over 10 years and have always found its Telecom Move, Add, and Change services to be the best in the business. The company's commitment to the customer is evident in their quick response time and their knowledge of the products they support. ACS has been a key vendor to Thomson for all of our move activities, whether it's 300 phone stations or just two."
 
Debra Baker
Sr. Telecom Analyst for the Americas - Thomson
Thomson Grass Valley

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"Our veterinarians know that outstanding communication with clients about their horses is essential for good patient outcome. This is a challenge when you spend your day traveling in a vet truck without the benefit of office staff. When it came time for our three doctor practice to move from pagers, answering service and cell phones to a more reliable system, ACS helped. Eric listened to what we needed and scaled the system appropriately. We had some hesitation about dropping the answering service, especially for emergencies. We have never regretted the change. ACS created a call forwarding emergency line for rotating, on-call doctors. It's been fail safe. And the support in teaching us how to manage our new system has been outstanding.
Sierra Equine has been providing excellent patient care to horses for over 30 years. Because of its flexibility and functionality, the ACS phone system has helped us improve on the care of our clients. We know that getting a call back from your veterinarian means a lot."

Molly Breen and Mike McRae, DVM, Sierra Equine
Sierra Equine

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"You, and your whole company, always go out of your way to be attentive to our needs and work with us to secure needed equipment at the best possible price. Because we are a non-profit we sincerely appreciate this effort. You are always up front with us and try hard to help us make good decisions regarding any equipment we purchase. We thank you very much for taking such good care of us over the years and we look forward to many more years of working together with you and your staff."

Linda Merrill, Finance Officer
Fran Rahn, Finance Assistant
Sierra Adoption Services

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"I have been dealing with Absolute Communication Solutions from the first day they opened their doors in 2000, and have worked with Rich since 1992. Rich and Eric have built a business that people can rely on. If we need any type of phone system or computer cabling I call ACS. I know they have outstanding service and products. Over the years I have been very pleased with their service and phone systems."

Paul McKee, President/CEO
Superior West Insurance Services

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ACS provides Telestream Inc. with superb products & services and a team of professionals who back up what they sell.

Telestream provides hardware and software solutions to both the consumer and professional media sector, as a result we have 2 support service teams that rely on maximum uptime for phone communications between customers and vendors -- ACS keeps our hybrid VoIP/Digital phones running in tip top shape.  But their level of expertise doesn’t stop there – they also handle the bulk of Telestreams wide variety of cabling needs, from CAT6, to HD-SDI Video/Audio runs.  By utilizing their level of skills it allows for Telestream to focus on what we do, and not have to worry about our ever changing phone and cabling needs.  As a company that is growing ACS has been with us every step of the way , over the past 10 years ACS has grown with us – first providing us with a Sprint Protégé system that worked very well for many years – when the capacity on that system was full we knew who to turn to for the next phase of our growth. ACS was there providing us with a hybrid Toshiba phone system , they installed it during a live-production work day, the transition was seamless and many Telestream employees remarked on what a smooth process it was.   Since the install a year ago, we’ve had zero problems and have begun to deploy the VoIP handsets to our remote field offices – this saves Telestream on long distance inter office communications. ACS is also a local company, it is critical to Telestream to have such a high quality organization as ACS very near us.  Should a problem arise, we know that ACS will be onsite within minutes to resolve, again letting Telestream focus on their day to day business operations and not having to worry about our communication services.  Telestream highly recommends ACS and thanks them for the level of service and support.

Chris Carovich
IT Manager
Telestream, Inc.

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"As a small private nonprofit organization serving people with disabilities in our community for over 25 years, FREED has come to rely on Absolute Communication Solutions as our telecommunications resource for a large part of that period. Rich and Eric and their team are always up-to-date on evolving technologies in the field; they are prompt in responding to our needs for maintenance/service and are always sensitive to balancing our needs for affordable solutions as well as state of the art telephone/computer communication systems. They are supportive of our needs for alternative communication such as TTYs and video conferencing.  We are very grateful to ACS for their assistance, reliability and excellence over the years, and can sincerely recommend them to others with the utmost confidence."

Jeannie Darling
FREED

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"If this team cannot do it, It cannot be done.    I love Rich and Eric and their team.   I have been using them for all my home and office wiring for 20+ years.   Their service and work ethic is the best.   They are very smart and have managed a myriad of different problematic situations that I have had.   I will NEVER let anyone else do my in wall wiring for any purpose.   I highly recommend this team.
Thanks Rich and Eric!!!!"


Lorelei

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"We have had the pleasure of working with ACS for several years. Being in the Real Estate Brokerage business, we must have telephone systems and computer network systems that are absolutely reliable and can provide our agents with all the services needed to successfully practice. We have grown our offices over the last 10 years and ACS has been right there to handle our needs, and to direct us to the equipment that best meets our needs. ACS has expert knowledge in their field; they are expert in all that they do. The training provided is excellent. After installation service is excellent. In summary, we have had the best of experience working with ACS. We continue to work with them, and rely on them, for all of our telephone or computer needs."

Robert Warburton and Konnie Warburton
Broker/Owners, Executive Choice Realty

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