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3CX Telephones

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3CX: Next Generation Features And Flexibility

Today, remote access and online availability are just as important in a communications system as the phone lines themselves! 3CX is a web-based, flexible, and feature-rich office communication system designed for the modern business. 3CX is designed for generic compatibility, meaning you can use almost any SIP-based phone or software with the system. On top of the phones is the 3CX online portal. 3CX offers a web-based portal for viewing call stats, contacts, making phone calls, and using 3CX WebMeeting. That’s right – video conferencing and presentations built into your web phone system.

3CX is available as a hosted or on-premises system, with low upfront costs and simple scalability. In addition, 3CX is priced based on the number of simultaneous calls, meaning you don’t pay per user seat. This is great for systems that have a low call volume but many users, such as hotels.

3CX offers integrations for hotels, call centers, and has built-in video conferencing to keep your business communicating no matter where you are.

3CX Telephones

Why 3CX? Features And Benefits Overview

With 3CX, there’s a lot to love. Users find simplicity in navigation of tools, managers find price savings of up to 80%, and administrators enjoy clear to use configuration. Below is an overview of the benefits and features of 3CX

Low Installation/Configuration Costs

With wide compatibility and a well-designed management console, 3CX is designed to save money on installation costs. Deployment is straightforward, furthering the savings.

Deploy On-premise Or In The Cloud

3CX is designed to be deployed as a cloud machine, or on-site. In addition, 3CX is meant to be scaled, meaning you can save on hosting costs by using a smaller instance, and scale when you are ready.

Security And Backup

With elevated online presence comes the need for enhanced security. 3CX offers state of the art security and backup features including automatic IP blacklisting, global IP blacklisting, encrypted web and voice traffic, automatic SSL generation, automatic failover, and instant/scheduled backups.

Cost-saving Pricing Model

Due to the licensing being based on the number of simultaneous calls, expanding your phone system users costs much less than most systems. Businesses also save money by only paying for a low overall license, and hosting fee.

3CX Telephones Webmeeting
3CX Telephones contacts

Apps And Features

3CX Softphone App For Android And Ios Devices

Use your extension from anywhere, change your status from anywhere, and enjoy one of the most progressive calling apps in the UC market!

3CX Windows Desktop Softphone

Initiate phone calls from your computer to your desk phone, make calls right from your computer, view colleague status, and more with the Windows desktop softphone from 3CX.

Web-based WebRTC Softphone For All Platforms

Do more than phone calls. 3CX WebMeeting allows you to video conference hassle free with customers and colleagues. With no-install-required WebMeetings, you can video conference, share screens, present, and use drawing boards all from your browser! 3CX WebMeeting is built into every system, and comes as a standard feature.

Call Center Features

  • Call Center Reporting – user activity, team queue, SLA and more
  • Queue Strategies and real-time statistics – round robin, hunt by threes and more
  • Barge in, listen-in and whisper to agents’ calls
  • CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
  • 3CX CRM API to develop your own CRM integration
  • Live Chat & Talk with your website visitors and offer real-time support

Hotel Integrations

3CX supports common hotel integrations including Mitel. In addition, take advantage of large-scale compatibility which allows seamless integration with existing room phones!

Interested In A New Phone System? Call Absolute Communication Solutions Today!

More Details

Easy Installation & Management

With 3CX, deployment of your PBX is straightforward and flexible. Whether you choose to set up in the Cloud or on-premise, 3CX offers a solution for everyone.

Cloud Deployment

  • Use the PBX Express tool to deploy your free Cloud PBX, in minutes.
  • Select from a range of mainstream cloud providers such as Google, OVH, Amazon, 1&1 and many more.
  • Jump aboard the PBX Express and benefit from the 1 year Free Licence offer.

On-premise Deployment

  • Deploy on existing Windows or Linux machine.
  • Deploy on a MiniPC Appliance.
  • Virtualize and segregate on Hyper-V or VMware.

Deploy On-premise or Cloud: The Choice is Yours

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation.

Installation & Configuration is straightforward with 3CX:

  • Connect with prominent SIP trunks within minutes with pre-configured templates.
  • Plug-in an IP Phone or Gateway to your network for automatic configuration.
  • Avoid interop issues with 3CX tested IP Phones.

Through the easy to use management console you can:

  • Create, edit and delete extensions and DIDs.
  • Upgrade IP Phone Firmware.
  • Reprovision & reboot IP phones remotely.
  • Import or delete all contacts at once.
3CX Business Telephones
3CX Management Console

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks.

  • Increased secure web server configuration.
  • Automatic detection & blacklisting of SIP Attack tools.
  • Traffic to 3CX clients is encrypted via SBC.
  • Voice traffic is encrypted via SRTP.
  • Automatic generation and management of SSL certs.
  • Revolutionary VoIP Security with A+ rating from SSL lab.
  • Automatic Failover for instant backup.
  • Encryption between browser and the website ensured via HTTPS.

Slash Costs

By using 3CX, your ongoing telco cost savings will be so significant and so will the cost of buying, expanding and maintaining your PBX.

  • Decrease your Phone Bill by 80%.
  • Licensing based on number of simultaneous calls and not extensions.
  • Avoid per extension licensing and pay per PBX instead.
  • Make free Inter-office calls and branch calls
  • Use prominent SIP trunks to reduce outbound call charges
  • Reduce travel expenses with integrated web conferencing
  • Eliminate 800 number phone bills with WebRTC integration
  • Use International DIDs & IP Telephony so customers can call in at competitive rates
3CX Business Telephones

Clients & Features

With 3CX, you can take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go.

Download 3CX Clients on your Android / iOS Device

  • Use your extension from anywhere
  • Free VoIP calls with your smartphone
  • Save battery life with “PUSH” notifications
  • Connect all clients simultaneously via SIP Forking
  • Most Progressive Android & iOS VoIP clients in the UC market
  • Benefit from integrated features such as, Presence, web conferencing, conference calling

Easy to Use Windows & Mac Softphones

  • Initiate IP Phone calls from your desktop with CTI mode
  • Work remotely from anywhere
  • Easily view the presence of your colleagues
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
  • Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook
  • Automatically obtain reports on customer and agent activities
  • Includes Wallboard and Q-Manager view
Web Client
  • Multifunctional Web Client with inclusive multiple features
  • Integrated WebRTC technology resulting in reduced bandwidth usage
  • Click to Call Chrome Extension
Integrated Video Conferencing
  • Free for up to 25 participants
  • Unlimited users regardless of edition
  • Initiate a conference with one single click
  • Correlated operability between VoIP and video
  • Bandwidth Management and Control
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PowerPoint & PDFs before meetings
  • Easy to use polling tool for feedback

Interested In A New Phone System? Call Absolute Communication Solutions Today!